Storm & hail damage roof repair in Burlington, NC

Usually not. Hail bruises a shingle — it knocks the granules loose and fractures the mat underneath — and that is invisible from the driveway. What you can often spot from the ground are dents in gutters, downspouts, window screens and the metal on vents. Those are the tell that the roof took the same beating.

Sooner is better, because a carrier works from a date of loss and that date gets harder to prove as weeks pass. Getting the roof looked at while the storm is still on the weather record keeps your options open, even if you decide not to file.

Sudden damage from a covered event — hail, wind, a fallen limb — is generally covered, while ordinary wear and age are not. How much you receive depends on your policy, since some carriers here settle older roofs on a depreciated basis rather than replacement cost. We document the damage and build the scope around what is approved.

A storm claim is a weather event, not an at-fault claim, and carriers treat those differently from a claim you caused. Rates and rules vary by carrier, so ask yours directly. What we can tell you is that unrepaired storm damage is a reason claims get denied later.

Yes, and we answer the phone around the clock for it. If water is coming in, stopping it is the first job — tarp on and secured before anyone talks about scopes or paperwork. Call and tell us what is happening inside the house.

It happens, usually because a slope was not accessed or a code requirement was left out of the scope. We put our photos, measurements and notes in writing and submit them as a supplement.

On an approved claim, your deductible. We build the scope around what the carrier approves rather than adding a markup on top of it, and everything you owe is in writing before work starts.