Alpha Omega Roofing Co logo — roofing and gutter contractor in Burlington, North Carolina for over 50 years
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Our Promise

Roofing warranty: our work, backed in writing

Roofing warranty documents on a completed shingle roof in Burlington, North Carolina

Your roof is one of the largest investments in your home. Every roof we install in North Carolina carries two layers of cover: a ten-year written workmanship warranty from us, plus the manufacturer's coverage on the materials — registered, and handed to you on the last day.

10-year workmanship warranty Registered manufacturer cover Paperwork at closeout The owner answers
CertainTeed roofing manufacturer logo — Alpha Omega Roofing Co is a CertainTeed credentialed installer
CertainTeed SELECT ShingleMaster
Factory-certified installer — qualifies your roof for extended warranty coverage
Atlas Roofing manufacturer logo — Alpha Omega Roofing Co installs Atlas shingle systems
Atlas Certified Contractor
Registered for extended manufacturer coverage
Storm Damage Specialist
Hail and wind claims documented for your carrier
Why It Matters

Why a written warranty matters

A roof is only as good as the work and the materials behind it. Written cover states what is included, for how long, and who to call — so nothing depends on remembering a conversation.

Clear coverage and timeframesWhat is covered and for how long, in a document you can read rather than take on trust. Backed by the people who did the workOwner-operated and local, so the person who ran your job is the person who answers. Protection against installation faultsMost roof failures are installation, not material. That is the layer a manufacturer will not cover. Peace of mind at resaleDocumented work and registered coverage are worth having when you come to sell.
Alpha Omega Roofing Co handing warranty paperwork to a homeowner after a roof replacement
Two Layers

Two kinds of coverage, one complete package

They cover different things, and you want both. Here is exactly where the line sits.

Workmanship warranty

Our promise on the quality of the installation.

Ten years, in writing, on the installationCovers workmanship-related failuresBacked by Alpha Omega Roofing Co directlyYou call the owner, not a call centre

Manufacturer warranty

The manufacturer's promise on their materials.

Covers defects and premature material wearTerms vary by product and manufacturerWe install only approved, warrantable systemsWe register the coverage against your roof

Two documents, two different things. A manufacturer will not cover a roof that failed because it was installed wrong — which is the whole reason the first one exists.

What It Protects

What written coverage actually protects

Four things that decide whether a roof reaches the age it was sold at.

Installation quality

Nailing patterns, starter courses, valleys and flashing detail, done to manufacturer specification.

Approved materials

We install manufacturer-approved, warrantable products, so the cover actually applies to your roof.

A documented scope

The work, the materials and the coverage all set out in writing before anything starts.

Long-term confidence

Peace of mind that the investment is protected, and someone local to call if it is not.

Grey clapboard home with a completed dark architectural shingle roof, covered porch and new gutters
How It Works

Our warranty process: simple and clear

Nothing to chase, and nothing you have to ask for twice.

The project is completedThe roof is installed to our standard, with the details checked before the crew leaves. You receive the warranty in writingAll warranty documents handed over at closeout, on the last day, for your records. Register and keep it safeManufacturer coverage registered against your roof, with copies for your paperwork. Support if something needs attentionCall the owner directly and we come out to make it right, promptly.
Good To Know

Four simple things that keep coverage strong

Warranties are rarely lost on technicalities. They are lost on paperwork nobody kept and questions nobody asked.

Keep your paperworkStore the documents somewhere you will find them in ten years, not in a drawer of receipts.
Follow the product guidanceKeep gutters clear and ventilation working. Routine care is part of maintaining cover.
Ask questions up frontWe are happy to walk through coverage before the work is approved, not after.
Understand the scopeCoverage follows the work performed, and the work performed is stated in your written quote.
Homeowner reviewing an itemised roofing quote from Alpha Omega Roofing Co
Finished architectural shingle roof on a North Carolina home under warranty
Warranty Questions

Frequently asked questions

How long is the workmanship warranty?
Ten years, in writing, on the installation itself. That is our own cover and it is separate from anything the manufacturer provides.
Is the manufacturer warranty separate?
Yes. The manufacturer covers eligible materials on their registered terms; we cover the installation. Two documents, two different things, and you want both.
When do I receive my warranty paperwork?
At closeout, on the last day, alongside the job documentation. You should not have to chase it afterwards.
Does repair work carry the same warranty as a replacement?
Not necessarily — coverage depends on the work performed. Ask us about the warranty included with your written quote and it will be stated there.
Who do I call if I notice something later?
The owner, directly. Owner-operated means the person who ran your job is the person who answers.
Does the warranty transfer if I sell the house?
That depends on the specific manufacturer terms registered against your roof, so ask us and we will tell you what your paperwork says rather than guess.
Brick ranch home and detached garage with completed shingle roofs in Alamance County, North Carolina
Protection You Can Count On

Quality roofing, written warranties, local support

Book a free inspection and we will set out the coverage alongside the price, before you commit to anything.

Burlington, North Carolina · the Piedmont Triad · Southern Virginia

Keep reading

Roof replacementWhat a full tear-off and rebuild includes.Insurance claims helpThe full claim sequence, in plain English.ReviewsWhat homeowners across the Triad say.Our storyLocal, owner-operated, over 50 years on Piedmont roofs.